Jim Testerman resume
my resume in printable .pdf format

Jim Testerman

OBJECTIVE
Seeking a .NET developer position where I can utilize my technical knowledge and creative abilities to design and develop improved web applications.
SUMMARY OF QUALIFICATIONS
  • Microsoft Certified Technology Specialist (MCTS): 2.0 .NET Framework Web Applications.
  • Proficient in designing and developing web applications using .NET framework.
  • 20 years experience in challenging customer service environments.
  • Experienced professional in problem-solving, decision making, and working under deadlines.
TECHNICAL SKILLS
Visual Studio 2005, C#.NET 2.0, ASP.NET, ADO.NET, SQL Server, XHTML, JavaScript, CSS, MS Access, MS Word, MS Excel, MS PowerPoint, MS Windows 95/98/2000/XP.
TECHNICAL TRAINING
Centriq Training | Leawood, KS
10/2008 - Present
Application Developer in C#.NET Program
  • Technical Competencies: C# Fundamentals, Developing .NET Web Applications, Transact SQL, ADO.NET, Building Websites with HTML & CSS, ASP.NET, Advanced C#.NET.
  • Professional IT Project Experience: Created a multi-tier classroom project that included requirement gathering, data tier design, programmatic data access layer incorporated with data access objects, and presentation in a rich web-based front end.
  • Soft Skills Training: Customer Care & Effective Communication.
  • Certifications: Microsoft Certified Technology Specialist (MCTS)- 2.0 .NET Framework Web Applications.
PROFESSIONAL EXPERIENCE
Applebee’s International | Overland Park, KS
7/1996 - 7/2007
General Manager
  • Responsible for the hiring, training, and development of over 70 associates as well as the training and development of assistant managers.
  • Developed and implemented training and incentive programs.
  • Operated at above budgeted sales and profit, showing positive growth and establishing new records for both.
  • Sales leader in the Kansas City Region.
  • Accountable for all aspects of a $3 million/year business.
  • Member of A.I.I. Operations Council.
  • Tested new menu items, POS systems, training programs, and food cost software.
Eateries, Inc. | Oklahoma City, OK
9/1987 – 7/1996
Area Director of Operations
  • Responsible for all aspects of the restaurant business, including the following tasks: employee training and development, management information systems, purchasing, profit/loss statements, and payroll.
  • Designed and implemented training and procedure manuals.
  • Consistently operated at or above budgeted sales and profits.
  • Managed and developed over 350 associates and 30 managers at nine regional locations.
  • Researched, evaluated, tested, and implemented POS systems, store reporting programs, and training tools.
  • Analyzed data from focus groups and integrated those findings into the restaurant system.
  • Coordinated the opening of ten new units.